1 reviews | Active since Oct 2016

13 Oct 2016, 21:01

Disappointed service

<p>I have been calling vodacom daily since February this year and have requested invoices to be sent to me electronically this is a very difficult task for vodacom giant!!!!!</p> <p> </p> <p>now with me requesting the cancellation of all my lines with vodacom they still can't help after being on hold for 3 hours </p> <p>all I want is a response and resolution to this but I do know this too will take years!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team