ZH
Zelda H
1 reviews | Active since Jun 2013
31 Dec 2025, 07:06
Disappointed is an understatement
I have changed my Vodafone contract to prepaid with much trouble about a month ago. Struggled for more than an half an hour to get it done,as they just want you to take another contract. It was so aggravating and exhaisting. It wastes your time,where they can just do as requested. So now a month later I get the message that my contract has ended,so has my notifications aswell. You habe to phone to activate it again. Probably just another **** to try and convince you to get another contract!!! Oh Vodacom knows how to get your blood boiling! Absolutely disappointed!
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Replies (1)Vodacom's replyOfficial
31 Dec 2025, 08:17Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply31 Dec 2025, 08:17
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
