Disappointed in Vodacom. Their Tobi robot is useless and can’t assist with anything

From 3pm i’ve been calling Vodacom to report my ****** sim card. Been calling their customer service 082135 it directs me to Tobi. Tobi that just reports technical problems. No help whatsoever. The ****** sim is up and running the person has blocked me out on my WhatsApp and asking people money with my account. Vodacom can’t be reached for blocking my number. They have no sense of urgency and definitely not willing to assist its customers. If you are a Vodacom customer you’re definitely compromising yourself. Right now I don’t know what next the ****mer can do or how far they can go. Vodacom cannot be reached unfortunately. Writing this at 21:45 been trying from 15:00 😫 I regret being a Vodacom client. I requested for a callback even, none of their consultants has called me. You’d swear they work with these ****mers.