SP
Sarah P
1 reviews | Active since Aug 2017
11 Jan 2023, 20:53
Disappointed in Vodacom service
I'm so disappointed with vodacom, I took out a contract for an Alcatel router with uncapped data in mid December 2022, my router has already stopped working and vodacom tells me I have to wait up to 5 days to get technical support.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Jan 2023, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2023, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team