DK
Darrian K

1 reviews | Active since Apr 2020

23 Nov 2023, 21:21

Disappointed in Vodacom Jeffreys Bay Fountains mall and Vodacom. Repair centre Port Elizabeth

I sent my phone in for repairs exactly 5 weeks ago, they have not phoned me to confirm costs, i wonder if the phone still exists...

Very poor or should i say utter **** service!!!!!...

You guys are useless and can forget about me as a client... i have support you, been patient for more than 5 years...

Please contact me ASAP...

Your repair centre in Port Elizabeth is utterly useless as well as your Jeffreys Bay store in Fountains Estate.

How do you think we must feel as clients?

Paying over R1500 a month on a contract and this is how we are treated... cannot wait for February 2024 to get rid of this poor network service once and for all.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2023, 07:55
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team