ZJ
Zane J

1 reviews | Active since Oct 2011

12 Dec 2019, 16:57

Disappointed in Vodacom

I have 3 contracts with you. I purchased a tv from you and you just hand me down to a company (Digital Planet) and make it my problem. I spent my money with you not them. I expected so much better from you. Please know I’m not interested in continuing my years on loyalty and money on you anymore. Pretty sure another network will take me

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2019, 07:40
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
ZJ
Zane J's update16 Dec 2019, 10:00
Reviewer Update
Really Vodacom. You say someone would call me, I’m still waiting for that call, just shows how pathetic you all are. Doubt MTN would do that to there clients.