Disappointed in Vodacom

<p>I have been a loyal customer of Vodacom for 15 years. A ********** contract was created on my account. I went through the whole formal legal process by submitting a police affidavit and the ***** and investigation department confirming that the contract was *****. I now can't get the contract cancelled nor can I get the correct amount refunded back to me. After hours at the Vodacom branch and on the phone with various Vodacom departments, I still do not know how this *****elent contract will be cancelled and whether I will ever be refunded. With such service, I have requested the cancellation department to cancel my data and authorised cellphone contract - lets see if they actually cancel these on the agreed date but I doubt it. I have lost all trust in Vodacom. </p>