NS
Nathan S

1 reviews | Active since Feb 2015

04 May 2017, 19:56

Disappointed in Vodacom

<p>I purchased a contract today unaware it was on promotion in store. So the sales person just lets me sign up for the more expensive option. Later when I do see the promotion, she claims its an old promotion. This while the dates are CLEAR for anyone to see. She then says the promo should have been taken down and should not be displayed. So I had to pretend like VodacoN that I didnt see there lie.... I would have taken my business elsewhere but my contract is work subsidised and can ONLY be VodacoN. I'm stuck in a 2 year relationship with *****!!!! DAMN!</p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team