Disappointed in Vodacom

Item: Vodacom
Rating: 1
Author: Jaqueline M

Vodacom needs to stop this!

Every time I recharge with airtime it's the same story. Even though I have data, somehow my airtime disappears whenever i switch on my mobile data. Everytime! I have no subscriptions or anything related.

I have been a loyal Vodacom user for over 12 years. Do something about this.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

16 May 2020, 11:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 May 2020, 11:22

Official

Jaqueline M's updateReviewer Update

19 May 2020, 19:55

Thank you Vodacom for contacting me and attending to my query. It is very much appreciated.

Jaqueline M's update19 May 2020, 19:55

Reviewer Update

Thank you Vodacom for contacting me and attending to my query. It is very much appreciated.