Disappointed in Vodacom

***** with I.D numbers and contracts I have been a loyal customer of Vodacom for more tge 25 years, now when my number is due for an upgrade is due I cannot upgrade due to my contract reflecting on someone else's I.DI.D number. I had this issue before where the other guys numbers were reflecting on my I.D. I had sent vodacom three affidavits before my two numbers this was what I thought fixed but only to find out that my numbers are now on the other guys I.D I have sent in another affidavit with a copy of my I.D and my numbers that I use but nobody cares orcomes back to me with a solution. It's very stressful and time consuming to be trying to solve a problem with vodacom when they just don't care.