1 reviews | Active since Sept 2016
Disappointed in service received
<p>I took out a data contract three weeks ago with a wifi router for 20GIGS.</p> <p>When I contacted Vodacom today I am being told that I am R1025.66 in arrears and this amount will be included in monthly debit order coming to about R2400. ????!!!!!!</p> <p>The monthly cost for this contract is R529 and now I am being told that I am R1025.66 in arrears??? If this debit order goes off my bank account I will reverse it and I want to cancel this contract as this contract is not even a month old.</p> <p> </p> <p>I am so disappointed in Vodacom :-(</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
