Disappointed home network customer.

Item: Vodacom
Rating: 1
Author: Naledi

I currently have the Vodacom 5G home network router and have experienced endless issues with poor network. I have reached my wits end as no matter who I call, I can no longer get the service I used to get. As a consumer, I am definitely not getting my money’s worth here because I was assured 5G will get seamless connectivity.

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Replies (1)

Vodacom's replyOfficial

17 May 2026, 08:01

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply17 May 2026, 08:01

Official