Disappointed, Frustrated vodacom client.

I actually rate vodacom network zero stars. I haven't had network coverage since sometime last week. I have been calling since the 16th of December. All of us at home that are using Vodacom we are struggling with network coverage. But the others using other networks are fine. I am only surviving because of my wifi. But other than that I cannot use data, cannot call, receive calls, etc.

I have called so many times and complained about my dilemma. But I am still having the same problem and they are not really open with me to tell me the real problem. They keep telling me about the back-office.

I feel like Vodacom does not care about my problem. They even said yes, you can change networks and keep the same number, it is not a problem. Clearly they do not care about my problem.

They promised to come check the towers around my estate or suburb and give me feedback, they never gave me feedback regarding the towers, they only checked to see if I can use my data. At that time I was so tired of struggling with vodacom. And I told them yes, I have a bit of signal but it is still very weak and I know with such signal strength I am going to lose network again and guess what couple of days later I did. My situation is really bad.

I know I have to change networks but it is not fare I have already bought data for the month that I cannot use. I am missing on very important calls. I have made all these complains to vodacom and honestly they are not bothered. This time when I lost network again. I did not even bother to call them because I have called enough. I went straight to Hello Peter.

At this stage I wouldn't recommend anyone to use vodacom coverage. Frustrated client.

Any good network coverage around Amandasig, Magalies Esate 2, will be appreciated.