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ShaundrAA(C) Hofstander
1 reviews | Active since Dec 2015
13 Apr 2020, 17:47
Disappointed
Firstly, I am so happy that Vodacom was finally encouraged to reduce their data prices. However that does not give them right to ***** my airtime! I did not agree to buying another 1gb. I want my airtime back!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Apr 2020, 07:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2020, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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ShaundrAA(C) Hofstander's updateReviewer Update
19 Apr 2020, 09:21My airtime balance was not adjusted accordingly.
SH
ShaundrAA(C) Hofstander's update19 Apr 2020, 09:21
Reviewer Update
My airtime balance was not adjusted accordingly.