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Vuyolwetu K
1 reviews | Active since Sept 2022
02 Sept 2022, 03:51
Disappointed
Took out new contract for an iPhone 11, my surprise was it did not come with earphone, adapter.Just cable that has a C charger on the one hand. My Complaint is now I had to buy and adapter for R300 from the Pakistani shops, buy earphones R200 and go back for a freaking car charger which was R300 also. Feel like I went back in time with this one, who still uses a car charger? I guess I do.This is day light ******* if Vodacom had stated that non of these come out with the phone I would never taken the contract and spent so much money.
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Replies (1)Vodacom's replyOfficial
02 Sept 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
