MZ
Mohammed Z

1 reviews | Active since Jul 2019

16 Sept 2020, 10:53

Disappointed

Hi I phone vodacom online to upgrade my contact been told I'll receive my phone 5 working days but online says it take one working day gosh that's bull**** when I'm phoning to ask them today what happening they ****** cut the call this happenll three times and they colour blue is discontinued yes when I phone the vodacom store they have the colour blue so does game what the hell is wrong with ppl online n further online say it has colour blue n green not only black when I'm phoning to query my order they ****** cut me 3times this is madness yet I have 6 with vodacom contracts with them and to be treated like this is an acceptable I need to be compensated in a way I'm very disappointed

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2020, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MZ
Mohammed Z's update16 Sept 2020, 17:34
Reviewer Update
Hi I'm still waitg for a consultant to phone me