JM
Jordan M

1 reviews | Active since Sept 2020

29 Sept 2020, 22:11

Disappointed

I did not receive the best service from the staff in store. I asked the consultant for information regarding the different packages and she did not even know herself what comes with each bundle. I eventually sat in the store, checked the website and then pre-ordered my phone with the agent but have not received any contact or feedback even after i called to enquire. Quite disappointing as i have been a loyal customer for a long time with them.

0
Replies (1)
Vodacom
Vodacom's reply30 Sept 2020, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team