JM
Jordan M
1 reviews | Active since Sept 2020
29 Sept 2020, 22:11
Disappointed
I did not receive the best service from the staff in store. I asked the consultant for information regarding the different packages and she did not even know herself what comes with each bundle. I eventually sat in the store, checked the website and then pre-ordered my phone with the agent but have not received any contact or feedback even after i called to enquire. Quite disappointing as i have been a loyal customer for a long time with them.
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Replies (1)Vodacom's replyOfficial
30 Sept 2020, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
