Disappointed customer

As I type this I am disappointed in the service I have received. My contract end date was 21 April 2021. I the customer called on 8 March then again on 11 March to cancel my contract. I called again on 3 May and 5 May and 7 May and I the agents all say the same thing that it was not processed and they are escalating my problem. Wow. So many escalations and still no cancellation.

I would appreciate it my contract gets canceled. They keep doing this to customers. It’s not on.