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Palesa M
1 reviews | Active since Dec 2021
03 Dec 2022, 18:58
Disappointed customer
I had an account with Vodacom for fiber instead I was given LTE data for more than 3 months. I therefore cancelled my contract with them and they sent a notification that it was indeed cancelled. Few months later I received emails from MBD indicating I owe Vodacom, I showed them the proof of my confirmation with Vodacom but they don't consider it. I'm now on credit bureau for something that fixed in May 2022. I will never recommend Vodacom to anyone
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Replies (1)Vodacom's replyOfficial
04 Dec 2022, 09:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2022, 09:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
