Disappointed customer

vodacom has been very *********** in assisting me. I am currently abroad. I had taken out a phone contract with them a while ago unfortunately it got to a point were ot had to be handed over to the so called vodacom legal department. Due to my absence I requested my partner who is still in South Africa to pay the full outstanding amount. however she was unable to do so as she was being sent from pillar to post.At first she went to bridge city shopping center were she spoke to a one Thandi Vilakazi who also had attitude and thus refused responsibility over having failed to assist. My partner thereafter went to gateway shopping mall were I had taken out the contract. She then had an encounter with Micaela Barath who also said there was nothing she could do assist excerpt provide the contact number of the vodacom legal department My partner further requested the details of the male Indian manager who was there at the time who also refused to give out his name in a rather rude manner. After having contacted the vodacom legal department they informed us that they could not pick nor identify the account in question on their system. This has been a burden upon my shoulders as my credit score hangs in the balance As things stand I am strongly considering taking legal action so as to decisively resolve this issue! email: ***