Disappointed Customer

There ain't even enough words in the Modern day Dictionary and vocabulary to express my disgusting with this Company called Vodacom...1st I wanted to settle my account, they told me about a Cancelation fee that I must pay, I will get a settlement amount after 4 Hours...(Misinformation on their employees, and lack of updated information, which is misleading to the Customer)...4 hours Pass I call again, they still haven't received my proof of payment...I must email to finance, they still haven't received my emails...I give them a few days to get their bearings, today I'm told my account is not by Vodacom anymore...nobody actually knows what's going on...imagine my surprise and incompetence it's been 2 full weeks with no answers...I am profusely disappointed...