Disappointed customer

Dear Vodacom. Do you honestly reward good paying customers by handing them over to the credit bereu?

Firstly your consultants incompetence lead to my debit order going off on the day that I did not agree to but I still managed to pay it . Then I had to take my time and effort go to the branch and correct it and and now I’m being told that according to the credit bereu I have a late payment.

If this is how you reward loyal paying customers then I’m really not impressed. I have never missed a single payment ! And I’m extremely annoyed by this ! Getting a contract with vodacom was a mistake !

Please clear your mess ! I don’t owe you anything! And I’ve never owed you anything!