Disappointed customer
I went in to a vodacom shop in pinetown to apply for a contract and they couldn't because they said I have an application pending from September it's December now and I'm only finding this out now and it's blocking me from getting a phone, agent named Shanan advised I have to wait for a week for them to cancel the online application from September
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Vodacom's replyOfficial
07 Dec 2018, 13:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2018, 13:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team