RM
Rene M

1 reviews | Active since May 2013

03 May 2018, 20:20

disappointed contract customer

I recently put in a brand new Vodacom contract sim into my phone and the sim did not register onto the Vodacom network. I called the Vodacom call centre and they told me that the sim should be working as everything is fine on their side. The sim card still does not work and I need help. Please can you assist?

0
Replies (2)
Vodacom
Vodacom's reply04 May 2018, 06:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 May 2018, 13:21
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah