Disappointed & confused at ******* service

I am extremely frustrated with Vodacom’s upgrades department as well as the aftercare team . I did a number of upgrades with Vodacom on the 30th of November 2022.

The first delivery was an absolute nightmare as I had to call the Ram services multiple times to give them the correct address. I am still waiting on delivery of K*** - I have called Vodacom Ram services thrice trying to correct a delivery address I gave to the upgrades team.

What must be done in order for me to get my package delivered to my stipulated address? Why must it be such a hassle to get this delivered to me, after the first delivery surely the address is saved accordingly?

I have been a loyal Vodacom customer for well over 10 years & pay a small fortune to you on a monthly basis, surely I deserve better service than this. If this package cannot or wont be delivered today please cancel my contract in it’s entirety.