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Paulinah M

1 reviews | Active since Jun 2025

05 Mar 2026, 20:38

Disappointed client

contract phone with vodacom and I was retrechend at work and requested for a settlement which I paid the 05.11.2026 ,so month end of November the debted money what dont understand was why debt has they stopped immediately their services so I went to my bank and reverse the money now am getting threat sms handing me over to the lawyers after informing them am no longer working were should I get the money to pay for services they stopped immediately atleast if the charged me few rands not the whole R940 .your intervention will be highly appreciated

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 07:11
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team