MK
Mpho K

1 reviews | Active since Dec 2013

17 Jun 2016, 12:23

Disappointed Client

<p>I have a contract with Vodacom I called the company during May telling them that i am on maternity leave can they kindly change my debit order date to the 15th because I am still waiting for my UIF to pay no money came through my account by then i called customer care again telling them that i still havent received my payment yet as soon as i receive money i will deposit their money, to my suprise on the 29th of May my account get blocked without any form of communication mind you that number which is being blocked is where all my notifications go regarding my application and bank account I have been a loyal customer to Vodacom for so many years yet just because of a one month slip the block my account , wherre i stand right now i would never recommend vodacom to anyone in my cycle of like their service is HORRIBLE and they dont care about their LOYAL CLIENTS</p>

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2016, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

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Regards

Consumer Website Team

Best regards,