TY
Thuleleni Y

1 reviews | Active since Mar 2019

31 Mar 2019, 16:52

Disappointed Client

Am very very disappointed with the service I got from Kagiso one of the consultants at 4U Woodlands these past 2 days.. I don't know if he's ****** or he just looks down on people..was trying to apply for a phone and got approved immediately but he told me the system wants my payslip "fine

Sunday after church I brought him my pay slip nd proof of address but I could see he was disgusted by me it was as if i was nagging him instead of him doing what vodacom pays him to do

I asked if he was going to help me or not coz he was behaving like I wasn't there but had filled in the form nd signed all documents and then he gave me a story that the system now wants my statement like seriously

When I asked him to cancel so I can go somewhere else coz obviously he wasn't interested in serving me he gave me an attitude ,I was like WOW ?

WORST SHOP EVER VODACOM 4U WOODLANDS MALL

0
Replies (2)
Vodacom
Vodacom's reply01 Apr 2019, 11:11
Official
Dear Thuleleni,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply01 Apr 2019, 11:12
Official
Dear Thuleleni,  Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. 
 
Regards,
Vodacom Consumer Website Team 
 

Best regards,