LK
Lorri K
1 reviews | Active since Jul 2020
29 Oct 2020, 17:58
Disappointed
How dare you upgrade my contract without my knowledge that is ***** I can't even believe it?! And you keeping quiet you guys were gonna happly take my money without my authorisation disappointed..my contract is R361 and they deducted R680 I can't believe you are de*****ing your customers during a pendemic
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Vodacom's replyOfficial
30 Oct 2020, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2020, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team