Disappointed Business!!

Good day, Vodacom called June 2023 with all our detail in front of him and said we can upgrade 2 numbers. After specifically saying we don't want new Handsets only the data plan to continue. They also claimed they are sending us a "THANK YOU GIFT" two Hisense phones, valued R2800.00 MAHALA. Few days later received 2 zero balance Vodacom invoices and two new phones plus sim card... Now that we want to Upgrade to new, I Phones. Those two phones were linked to the upgrades according to VODACOM. U are losing money, customers and Companys WAKE UP VODACOM!!!