nL
neil L

1 reviews | Active since Feb 2019

05 Jan 2021, 14:25

Disappointed

I don't understand our cellular companies. They have competitions in place every single year end to make us forget about the high tariffs we pay. However the competitions they have has prizes no-one wins. Every person I know of only wins the small prizes. The big ones you only get to a certain point,then it's back to square one. How come? Is it really possible for no-one to be able win any of the grand prizes. If there is ten of them only three gets won, if there is only one chances are there won't be a winner. Makes you wonder if these competitions are only there to make us buy more airtime and data to make them richer. Very disappointed at the Voda shake competition that's running, in fact every single competition they have...

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2021, 14:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team