Disappointed at the level of service by Vodacom

<p>My24 month vodacom contact was ending in October 2016 .I called in beginning of October to terminate my contract. However the agent forgpt to cancel it and we were debited every month after terminating the contract.After numerous calls and visits to vodacom in December we was told that we will receive our refunds, however vodacom failed and still billed us for January 2017.They alalso **********ly added an extra 1gig onto my other contract without my consent and also billed us every month. </p> <p>Vodacom offers the worst customer service and is a ********** company that needs ro be taken up legally. </p>