Disappointed and unhappy.

So i recently logged a complaint about both my phones having a problem instead of a calling to try and figure out a way foward .I received a e-mail giving me advise on how the agent feels it would be best if i should just take my phones in. "As if i have not attempted that ".

I have rep**** to the senseless e-mail to date no response. I have advised her that i am a business man and unable to take both phones in at the same time. I really think your service sucks and being a client of yours you have done nothing to help me. My wifes phone now types alone and freezes. So until a manager calls me i will write to you everyday since this is our only form of communication.