DISAPPOINTED AND MORE THAN DISGUSTED WITH THE SERVIE

Today is exactly two (2) weeks ago that VODACOM "accidently" disconnected our internet. We have been phoning literally 2 - 3 times a day if not more and all we get told is our complaint is been escalated. How many times does it have to be escalated????? With all the escalations we have probably hit the blue skies above. I cannot believe that this has still not been resolved, I am more than just disappointed and disgusted with the service from VODACOM. Have rated them one star above, but if I could have rated them nothing I would have.