Disappointed and disgusted with vodacom

Good Morning

I am very disappointed in the service I received from Vodacom I was supposed to have a credit done on my account from August 2024 which was only passed in Oct 2024 after numerous calls I was then informed by Khanya one of the consultants that my invoice for Oct is R69.15 which I later found out by another consultant was incorrect and he forgot to tell me it's R869.15 he call was reviewed by a supervisor but it's still my fault.

Very disappointed and disgusted with Vodacom