Disappointed and canceling my contracts

<p>Hi am disappointed on how vodacom handled this situation.</p> <p> </p> <p>I logged a data dispute for 2 monthts. My account was billed over 15k . I tried to sort it out but no one could helped me I even went into vodacom branches but no one could solve this problem. This is going on 3 months now. The consultant at vodacom branch centurion said stop your debit order until it has been resolved so I did it and made a manual payment of R2000.00 every month and the joke is I went into the shop to do payment. After hundreds of calls and line been dropped from vodacom no one where able to help me. I did received a mail that they will refund me or discount me and i phoned in and asked to send me the latest statement with the correct amount on it and I didn't received anything from vodacom. After phoning and beg people to help me no one we able to help me from this department to that department. I received yesterday a SMS stating my account is in arrears which I understand with this paying every month R2000.00 and they say my account is almost R5000.00 in arrears and I called immediately vodacom to sort it out and they transferred me to another department again and the phone just ring and ring And got disconnected i even got direct numbers for accounts ********** and phoned back and no one answered I did call twice. Then after that my lines where blocked. After trying to sort it out the gentleman who helped me said he is picking up that there are another data dispute that he is logging a call for the last 2 months. After that he transferred me to his team leader/supervisor and she where totally unprofessional. She doesn't want to help she just insist I pay the amount in arrears and so I paid R5000.00 at vodacom woodlands mall and the consultant said my account is over R9000.00 so I only payed R5000.00. I am totally disappointed with there service and I am going to stop my contracts with vodacom. I will go to newspapers and all social media.