Disappointed and angry: Data not allocated purchased on 1 October 2021

Item: Vodacom
Rating: 1
Author: Joseph M

I've purchased 50GB for 799 from Vodacom on the 1st October 2021 on their site https://www.vodacom.co.za/cloud/mobile/buy-bundles/products , today its the 20th I have not received the data even now. I logged numerous calls for data to be allocated every-time its a different story. I can't do my work as I work from Home and rely on the data to do my work. I regret using this Service provider.

Helpful (0)

Replies (4)

Vodacom's replyOfficial

20 Oct 2021, 14:07

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply20 Oct 2021, 14:07

Official

Joseph M's updateReviewer Update

21 Oct 2021, 17:13

I bought 50GB for R799 not 5 GB, please sort this out and if you need to contact me please call me on ***

Joseph M's update21 Oct 2021, 17:13

Reviewer Update

I bought 50GB for R799 not 5 GB, please sort this out and if you need to contact me please call me on ***

Joseph M's updateReviewer Update

21 Oct 2021, 17:14

How do you get to 5GB when I bought 50GB?

Joseph M's update21 Oct 2021, 17:14

Reviewer Update

How do you get to 5GB when I bought 50GB?

Joseph M's updateReviewer Update

22 Oct 2021, 09:02

I have reversed my transaction with the bank, I experienced such a bad service from you that put my work at risk

Joseph M's update22 Oct 2021, 09:02

Reviewer Update

I have reversed my transaction with the bank, I experienced such a bad service from you that put my work at risk