Disappointed and angry

Hi

We've been loyal customers with vodacom for almost 10 years. On Tuesday the 08/01/19 my husband received a call from Vodacom rewards. The lady offered him a router with 5gb data at no additional cost and told him that his contract has gone from R900 odd to R300 odd because he is such a loyal customer and he is one of the selected few to get this deal. She told him the router will be here within the next 7 business but it was delivered the very next day. 2 simcards and a router. I told him to give them a call just to make sure that this wasn't some kind of ****. (Low and behold) he took out yet another contract with Vodacom. And she had fed him false information. I'm sending the router and both simcards back. Holding thumbs that they collect it before my 7 days of cancelation is up. After almost 10 years I'm rather disappointed in vodacom how do you allow *********** people like that to do deals over the phone. Holding thumbs I'm not charged anything extra for vodacoms incompetency.