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Betty M
1 reviews | Active since Feb 2020
17 May 2021, 14:09
Disappointed and angry
I'm very frustrated with vodacom, I've canceled my contract last year October 2020 and I paid them full settlement balance but they were still debiting my account and when I ask for my refund no one is assisting me. I'm very angry.
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Replies (2)
Vodacom's replyOfficial
17 May 2021, 15:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2021, 15:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Betty M's updateReviewer Update
24 May 2021, 07:09Thank you my problem has been resolved ????
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Betty M's update24 May 2021, 07:09
Reviewer Update
Thank you my problem has been resolved ????