1 reviews | Active since Jul 2013
Disappointed after 15 years
<p>Dear Vodacom</p> <p> </p> <p>For some reason, my PREPAID number has been handed over to your legal team. I have been unable to do a sim swap after my phone was ****** almost two weeks ago. I have spoken to over 10 different consultants and no one gets back to me or is providing a viable solution.</p> <p> </p> <p>I am extremely disappointed after being a loyal customer for almost 15 years now.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team