ML
Masego L

1 reviews | Active since Jun 2021

19 Jun 2021, 19:40

Disappointed

I settled my account 4 months ago and vodacom still hasn't updated it with the credit bureau. Every time I call they say it will be updated but my credit report still says I owe vodacom. You guys are quick to demand your money but when you have to do right by us, you don't.

0
Replies (1)
Vodacom
Vodacom's reply19 Jun 2021, 20:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team