JJ
Jefferson J
1 reviews | Active since Oct 2020
15 Oct 2020, 17:07
Disappointed
I'm so disappointed in vodacom, how can they call you loyal and drop your payments and then they increase it too an amount double your initial amount. Since March I've been trying to sort my account. You speak to different agents from different companies and no one can sort it out. Vodacom please help I hate incompetence.
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Vodacom's replyOfficial
16 Oct 2020, 07:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2020, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team