1 reviews | Active since Oct 2022
Disappointed
My husband and I got upgrades on our contracts, decided to go with the phones we like ( not cheap at all ). I had my phone all of 5 days when it started making flashing lines at the top and bottom of the screen when I am on whatsapp. Book the phone in through the store we got them from...... 2 weeks later I receive my phone back after so many calls and whatsapp messages to the store..... they "tested" the phone and found nothing wrong. I set the phone up... 5 mins in it starts doing the same thing. Mind you its only on watsapp so apparently they don't see it as a big deal. I did not select a cheap phone and I feel I should not have to sit with a faulty phone for 3 years because they don't feel like doing their jobs.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
