1 reviews | Active since Dec 2019
Disappointed
You not worthy of a 1 star. I app**** for an online contract which was approved, one of your consultants called I asked to changed the phone which they gladly did. Couple of days later different consultant calls to inform me they will do delivery today(Monday--12 April) I should have my ID and prove of address ready. Today a different consultant calls me to approve my contract that had to be delivered already as per the consultant someone decided to cancel the contract. I asked could you reapply, no sorry its out of stock. I asked to speak to a manager no we don't know the manager of the confirmation department cause it was canceled by them really! Little to no telephone etiquette instead of focusing at the task at hand he kept on placing me on hold and saying its not his fault. After being on the phone for 30 minutes all i got was sorry il call you back tomorrow. WHAT A WASTE OF TIME. Could you at least put more effort in your customer services seeing that your contracts is now 36 months!!!!
