Disappointed

I had an offer on my app witch I’ve tried to purchase 7 times, however on Vodacom’s side it kept saying there is a technical issue(so not my fault). I’ve taken screenshots of the issue as well as the offer, and I’ve given vodacom an opportunity to fix the error by calling the customer service line and hanging on for 30 mins, just for the agent to tell me that nothing can be done, this was not my fault and I expect Vodacom to fix and restore my trust in this service provider.