Disappointed

Good day

I have a problem which I'm constantly experiencing with Vodacom from the time I took out the contract.. I tried to take out insurance which I had spoken to Tracy Bindell and she advised me that I may insure my phone and even though I am not using the Sim card as I have a sim card that I have already... However to my surprise I got told that the insurance was declined and I can't take it... I am sick and tired of this run around that I get from Vodacom and I've been a good paying customer yet if I don't pay my contract see how quick you'll call for money but when I'm trying to insure my phone it's an issue..

I want my phone insured as I was advised by Tracy Bindell

Regards Tenille