EvdM
Esme van der Merwe

1 reviews | Active since Dec 2015

04 Aug 2017, 08:19

Disappointed!

<p>After speaking to a consultant at Comp Cell Insurance, can you believe that they will refund me at the end of August! I need to wait 1 month for my refund...I want the refund in my account today! This is unacceptable service!</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Aug 2017, 10:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Aug 2017, 12:18
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,