1 reviews | Active since Jul 2017

11 Jul 2017, 22:36

Disappointed

<p>Im really disappointed in this service i get.. My data disappears and then its m auto updates, how is it m auto updates when i went in to put it of its now the 3de time i have a problem with this. To crown everything they put the phone down in my ears im really disappointed i never had a problem with you guys but now im regretting it that i ever upgraded my contract with you guys... im Discussed in the service poor </p>

0
Replies (3)
Vodacom
Vodacom's reply12 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Jul 2017, 09:02
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Jul 2017, 09:02
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,