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Suni P

1 reviews | Active since Apr 2011

20 May 2025, 15:15

Disappointed!!!!

EXORBITANT BILL!!!! I received my last statement on 9 April 2025, always checked my balance on my vodacom app, and amount due was R606 thereabouts.

I paid the amount, now I have a bill for R1321!!!! How did that double?????? Unhappy customer

I wrote the above on 14 May 2025, to date no one called

0
Replies (2)
Vodacom
Vodacom's reply20 May 2025, 16:28
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team
SP
Suni P's update20 May 2025, 16:42
Reviewer Update
Nobody calls 😖😖😖😖😖why not??