RI
Razia I
1 reviews | Active since Mar 2015
25 Apr 2023, 11:21
Disappointed
I am disappointed with the service options on the 135 number. I have redeemed vodabucks and this has been deducted from my vodabucks but I have not received codes for this. My repeated attempts at calling on 135 with the various options, I am still cannot speak to any consultant.
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Vodacom's replyOfficial
25 Apr 2023, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2023, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team